This cost-effective service helps you minimize system downtime due to hardware failure. It features a commitment to resolve hardware problems within 6 hours from the time your service call is received. When you experience system problems, your call is immediately connected to an HP-certified resolution engineer for troubleshooting. If your problem cannot be resolved remotely, an experienced support professional is dispatched to your site to begin hardware repair and restoration activities.Choose 6-Hour Call-to-Repair support when you need to: be confident of system restoration within the shortest possible timeframe, boost productivity via increased hardware system uptime, obtain easy-to-buy, easy-to-use extended warranty services, and enhance IT resource planning and IT staff efficiency.
||Electronic HP Care Pack 6-Hour Call-To-Repair Hardware Support Post Warranty - extended service agreement - 1 year - on-site
||Extended service agreement
||Parts and labor
|Full Contract Period
||24 hours a day / 7 days a week
||Media Convergence Server 7835H-3000, 7845H-3000; ProLiant DL380 G2, DL380 G3, DL380 G3 F100 Integrated Cluster Solution, DL380 G3 F200 Integrated Cluster Solution